A European forwarder · Europe
How one pricing lead won back her team's week
Removing manual rate entry let a small pricing team shift its attention to carrier negotiation and customer strategy.
“My team was hired for commercial judgement and spent its days typing. That's the part we fixed.”
The hidden cost of admin
Skilled pricing professionals were spending the majority of each week converting carrier documents into spreadsheet rows.
The fix
Automated contract ingestion removed the re-keying entirely, with low-confidence fields flagged for a quick human check rather than a full review.
The payoff
About fifteen hours a week went back to the team, which now spends that time on negotiation and lane strategy.
See Freight Puzzle with your own rates
Bring a handful of your carrier contracts to the call. We'll load them, quote a live shipment, and you can judge the difference for yourself.