Resources
Notes from the pricing desk
Things we've learned helping forwarders get their rates in order — written for people who quote freight for a living, not for search engines.
Latest articles
Why rate management quietly breaks once you pass 20 carriers
Spreadsheets don't fail loudly. They fail on a Tuesday afternoon when nobody can tell which surcharge version is live.
Read moreSales · 5 min readHow fast should a freight quote actually be?
We looked at what happens to win rates when response time drops from a day to under an hour. The pattern is hard to ignore.
Read moreAutomation · 7 min readWhat AI is genuinely good at when reading carrier contracts
Contract reading is the least glamorous automation in freight and possibly the highest return. Here's where it works and where a human still needs to look.
Read morePricing · 4 min readThe five surcharges most likely to eat your margin
Local charges are where quotes go wrong. A short field guide to the ones that catch teams out most often.
Read moreCustomer experience · 5 min readMost freight customer portals go unused. Here's what changes that
Shippers won't log in for the privilege of logging in. Portals earn adoption when they answer the question the customer already had.
Read moreProcurement · 6 min readA practical checklist before your next RFQ season
Six things worth sorting before tender responses start arriving, from someone who has watched a lot of them arrive.
Read morePrefer a conversation to an article?
We're happy to talk through your rate setup and tell you honestly whether we'd help.